by Brandon Arakaki | Aug 25, 2025 | IT Management, Managed Services
Running a business in Hawaii is rewarding, but it comes with unique challenges—especially when it comes to technology. Many IT providers in the islands push “all you can eat” unlimited plans, charging a high monthly fee whether you use their helpdesk or not. The...
by Brandon Arakaki | Jul 19, 2024 | Cybersecurity, IT Management, Managed Services, News and Announcements
It’s an early Aloha Friday morning and for many it will be one to remember! We want to inform you about a recent series of significant outages impacting various industries across the nation, including hotels, banks, airlines, and other major services. Overview...
by Brandon Arakaki | May 20, 2024 | IT Management, Managed Services
What is “Break-Fix”? First, let’s define what “break-fix” means. In a break-fix approach, you only call for IT support when something goes wrong. Imagine if you only went to the doctor when you were very sick, rather than going for...