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Fix or Free Guarantee

We are so sure of our service that we are offering a full refund if we cannot fix your computer issues. If we complete a repair on your computer and you find that the issue was not fixed, we will attempt to fix the issue until it is repaired. If we determine that we cannot fix the issue in a reasonable amount of time (30 days), we will issue a full refund for all labor charges paid.

Exceptions: This guarantee is good for 30 days from the date of completion. This guarantee excludes issues not related to the original repair. It also excludes virus related issues as re-infection is often due to user error. We cannot accept responsibility for the irresponsible use of a computer.

I would like to schedule an appointment "Now", "Later", or "Carry-In".

Once we receive your request, we will contact you to schedule an appointment. Please note that this form is only for use during normal business hours, Monday thru Friday 8:00am - 5:00pm. If you would like to schedule an immediate appointment outside of normal business hours, please call 808-468-4416 and follow the prompts to be connected to an emergency technician.