Managed Firewall
Service
Do you need to speak to a Cowabunga! Computers Staff
about a firewall? Give us a call at 949-6888 or email sales@smartcows.com
for assistance.
Cowabunga! Computers Managed Firewall Service gives you
peace of mind and lowers your total cost of ownership. Our
professional management means that you don’t need
to have an in-house expert to monitor and configure your
firewall. Let us worry about the alerts, updates, and the
rest of the technical details.
Services
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Alert monitoring: we
will have a special e-mail account at Cowabunga! Computers
to receive the alerts from your firewall and each alert
will be investigated by our staff. You will be promptly
notified if we determine that someone is trying to break
in.
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Quarterly vulnerability scans:
each firewall will be scanned on a quarterly basis to
insure that they are properly secured. A report will be
generated and sent to you. You can also ask for one scan
on demand (one business day response) at anytime during
the year.
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Remote managed service:
your SonicWALL will be configured for remote management
and monitoring so there is no disruption at your site.
Software updates are included for as long as your firewall
is managed by Cowabunga! Computers Policy changes (e.g. content
filter rules, anti-virus rules, and firewall rules) can
be made at no charge (one business day response). Emergency
policy changes done remotely for a nominal fee ($25.00,
1 business hour response).
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Discount: you get discounts
on SonicWALL anti-virus, content filter, and authentication
services.
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VPN set up: for a nominal
fee, we can set up VPN tunnels for you ($25.00 per tunnel,
SonicWALL to SonicWALL, non-SonicWALL products at reduced
fee).
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On-site service: during
the contract, we will provide on-site maintenance for
the SonicWALL (8x5) at no fee during contract.
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Optional ownership: At
the end of the contract, you can keep the appliance for
a small fee.
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One year minimum contract
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After one year, month to month at $10/off
(e.g. Soho3 - 10 user would be $79/mo)
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